The frightening precision of curated playlists, the eeriness of seeing a retargeted ad immediately after a search, the near-psychic refinement of algorithms serving you up exactly what you wanted to watch before you even knew it.   These are commonplace issues...

The massive disruption caused by the global COVID pandemic upended not just our daily lives and wardrobes but kickstarted rapid digitization across the spectrum of financial services, including the mortgage industry.   Suddenly, everyone was scrambling to digitize, and with good...