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  Banking

Banking

Real-Time Interactive Personalized Video

for Banking

We are in the middle of a banking revolution.

Driven by new financial technology providers, non-traditional banking products, and automated payments, the financial services industry is changing at breakneck speed and will never be the same again.

More discerning and digital savvy than ever before, customers are demanding a better banking experience, one that is automated yet personalized at the same time.

Interactive personalized video (IPV) is at the vanguard of innovation, helping financial institutions meet these emerging challenges by providing exceptional customer experiences – at scale – in the digital channel.

We are in the middle of a banking revolution.

Interactive personalized video (IPV) is at the vanguard of innovation, helping financial institutions meet these emerging challenges by providing exceptional customer experiences – at scale – in the digital channel.

Drive Customer Acquisitions

Grow your client numbers through dynamic experiences that meet customers where they are and on channels they prefer.

Tools like an interactive credit card selector helps customers understand and figure out the best option for their unique situation. And whenever people feel cared for and prepared to make better decisions, you’re poised to gain new customers abandoned by poor digital experiences.

Eye-catching, informative, and tailored to their unique needs, IPV dynamically interacts with your clients as soon as it starts playing and is proven to increase engagement and boost conversions.

Drive Customer Acquisitions

Grow your client numbers through dynamic experiences that meet customers where they are and on channels they prefer.

Tools like an interactive credit card selector helps customers understand and figure out the best option for their unique situation. And whenever people feel cared for and prepared to make better decisions, you’re poised to gain new customers abandoned by poor digital experiences.

Eye-catching, informative, and tailored to their unique needs, IPV dynamically interacts with your clients as soon as it starts playing and is proven to increase engagement and boost conversions.

Increase Loyalty and Retention

With view-through-rates as high as 70%, personalized video creates unique and compelling relationships with each of your customers, driving up your retention programs from day one.

And integrating tools like interactive statements into your ongoing communications delivers higher engagement and stronger client satisfaction.

IPV creates memorable digital experiences that humanize your brand and nurture more authentic customer relationships, the bedrock for lifelong loyalty.

When people feel both informed and engaged about decisions that matter most to them, not only will they hear you out, but they’re also here to stay.

Enhance the Customer Journey

Use IPV across the customer journey – from acquisition to onboarding to ongoing communications like statements and renewals – to design a digital experience always worth coming back to.

Create a seamless onboarding experience for new clients or existing clients transitioning to new products. Or empower them with a smart portfolio of dynamic solutions tailored to their individual needs.

When you meet their digital expectations and enrich their journey, trusting customers are always willing to listen – that’s why personalized videos also give you an amazing opportunity to upsell and cross-sell.

Enhance the Customer Journey

Use IPV across the customer journey – from acquisition to onboarding to ongoing communications like statements and renewals – to design a digital experience always worth coming back to.

Create a seamless onboarding experience for new clients or existing clients transitioning to new products. Or empower them with a smart portfolio of dynamic solutions tailored to their individual needs.

When you meet their digital expectations and enrich their journey, trusting customers are always willing to listen – that’s why personalized videos also give you an amazing opportunity to upsell and cross-sell.

%

increase in conversions for acquisition marketing and net new engagements

%

increase in email CTR for Loyalty Rewards Program videos

%

of engaged viewers clicked “Apply Now” or “Learn More” CTA

Explore case studies

Credit Card Selector IndiVideo

Get in touch

We believe in a personal, human connection.

Contact us today to see how we can help you engage your clients and elevate your client experience.